456bat Privacy Policy
Learn transparently how your personal information is collected, used, and kept secure.
456bat is a trusted online betting and casino platform in Bangladesh. We give the highest importance to our users' privacy. This privacy policy explains how 456bat collects, stores, uses, and keeps your personal information secure. Please read this policy carefully before using our platform.
By using 456bat's services you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].
Types of Information Collected
We collect various types of information when you create an account and use services on 456bat. This information helps us improve service quality and provide you with a secure and personalised experience.
1.1 Personal Identification Information
- Full name and date of birth (for age verification)
- National identity card number or passport number
- Email address and mobile phone number
- Current residential address
- Occupation and source of income (as part of the KYC process)
1.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Deposit and withdrawal history
- Bank account details (where applicable)
1.3 Technical Information
- IP address and device identifier
- Browser type and operating system
- Login time, session information, and activity logs
- Information obtained through cookies and similar tracking technologies
1.4 Gaming Activity Information
- Betting history and game preferences
- Win and loss records
- Bonus and promotion usage information
Methods of Data Collection
456bat collects information through various methods. You have the right to be informed about each method.
2.1 Information Provided Directly
When you register on 456bat, complete account verification (KYC), request a deposit or withdrawal, or contact our support team — you voluntarily provide information. This information is stored directly in our system.
2.2 Automatically Collected Information
When you visit the 456bat website or app, our servers automatically collect your IP address, browser information, visit time, page location, and click flow. This is used to ensure technical security and detect fraudulent activity.
2.3 Information Received from Third Parties
As part of identity verification and anti-money laundering (AML) processes, we may receive information from trusted third-party verification services where necessary.
456bat collects only the information necessary to operate the service. We never collect unnecessary or excessive information. All data collection is conducted on the basis of your prior consent.
Purposes of Data Use
456bat uses your information only for specific and legitimate purposes. The main purposes for which we use your information are set out in detail below.
3.1 Account Management and Identity Verification
We use your personal information to complete your registration, confirm your identity, and maintain the security of your account. This also supports fraud prevention and account recovery processes.
3.2 Financial Transaction Processing
We use your financial information to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Ensuring the security of every transaction is our primary responsibility.
3.3 Service Quality Improvement
By analysing your gaming preferences and behaviour, we improve service quality, provide personalised recommendations, and prioritise the development of new features.
3.4 Meeting Legal Obligations
We retain necessary information and transmit it to the appropriate authorities to comply with anti-money laundering (AML), counter-terrorism financing (CFT), and applicable regulations.
3.5 Communication and Support
We use your contact information to send you account notifications, security alerts, transaction confirmations, and relevant promotional information.
3.6 Responsible Gaming
By analysing your gaming patterns, we identify signs of problematic behaviour and take timely steps to provide assistance or impose limits. This is an integral part of our responsible gaming policy.
Data Storage and Security
456bat applies high-standard technical and organisational measures to protect your information. Our security framework is continuously updated.
4.1 Encryption and Security Technology
- All data transmissions are secured through SSL/TLS encryption.
- Stored data is protected by AES-256 encryption.
- Payment-related information is handled in accordance with PCI DSS security standards.
- Two-Factor Authentication is available for all accounts.
4.2 Data Retention Period
We retain your personal information for as long as your account remains active and as long as is necessary to meet legal obligations. Even after account closure, financial transaction records may be retained for a specified period in accordance with applicable law.
4.3 Access Control
Access to your information is restricted to authorised personnel who require it to carry out their professional responsibilities. All staff are bound by confidentiality agreements and receive regular security training.
If a data breach occurs, we will notify affected users as quickly as possible in accordance with legal requirements and take the necessary corrective action.
Sharing Information with Third Parties
456bat does not sell or unauthorisedly share your personal information with any third party. However, sharing information may be necessary in certain circumstances.
5.1 Service Partners
We work with trusted partners for payment processing, identity verification, and technical infrastructure management. Only the necessary information is shared with these partners, and they are contractually bound to maintain the same privacy standards.
5.2 Legal Obligations
We may be required to disclose information in response to a court order, government directive, or applicable law. In such cases, we endeavour to keep the amount of information disclosed to the minimum within the scope of the law.
5.3 Business Restructuring
If 456bat undergoes a merger, acquisition, or sale of assets, user information may be transferred. In such an event, we will notify you in advance.
5.4 What We Do Not Do
- We do not sell your information to advertisers.
- We do not permit third parties to use your personal information to market directly to you.
- Your financial information is never disclosed for unauthorised purposes.
Cookies and Tracking Technologies
456bat uses cookies and similar technologies to improve your browsing experience and ensure the security of the platform.
6.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and carry out security checks. These cannot be disabled.
- Functionality cookies: Help remember your preferences (such as language and theme).
- Analytics cookies: Analyse user behaviour to help improve the service.
6.2 Cookie Control
You can control or reject non-essential cookies through your browser settings. Please note that disabling cookies may limit some functionality of the platform.
User Rights
456bat respects your right to privacy. You have the following rights over your own information.
7.1 Right to Access Information
You may request to know what information we hold about you and to receive a copy of that information.
7.2 Right to Correct Information
If there is any inaccuracy or incompleteness in your information, you may request a correction. You can also update some information yourself in your account settings.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may be retained due to legal obligations or legitimate business needs.
7.4 Right to Object to Processing
You have the right to object to the use of your information for specific purposes, particularly in relation to marketing communications.
7.5 How to Exercise Your Rights
To exercise any of the above rights, email [email protected] or contact us through our 24/7 live chat support. We will process your request as quickly as possible.
Minor Privacy
456bat is a service exclusively for adults. We do not collect or store information about minors under any circumstances.
8.1 Age Verification Process
We follow an age verification process at the time of account registration. Only those aged 21 or above may create an account on 456bat. Age is confirmed through a national identity card or other official government documents.
8.2 Discovery of Minor's Information
If we become aware that a minor has created an account, we will immediately close the account and delete all associated information.
456bat is only for those aged 21 or above. If you become aware that a minor is using this platform, please let us know at [email protected].
Protection of Payment Information
Information related to financial transactions is handled with the highest level of security. 456bat processes transactions through bKash, Nagad, Rocket and Upay, and these services follow their own security policies.
9.1 Payment Data Management
- Mobile banking PINs or passwords are never stored on our servers.
- All payment gateways operate through secure encrypted connections.
- Transaction records are retained for legal requirements and auditing purposes.
9.2 Prevention of Fraudulent Activity
We use advanced fraud detection systems that automatically identify unusual financial activity. This helps protect your account and funds.
Changes to the Policy
456bat may update this privacy policy from time to time. This policy may be revised to keep pace with service improvements, legal changes, or new technologies.
10.1 Notification of Changes
If there are any significant changes to the policy, we will display the updated date on this page and send a notification to the registered email address. Minor editorial changes may not require a separate notification.
10.2 Consent Through Continued Use
Continuing to use 456bat after a policy change will be taken as your agreement to the terms of the updated policy.
Contact
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our dedicated support team is here for you.
Live Chat: Available in Bengali 24 hours a day, 7 days a week
Email: [email protected]
We generally respond to privacy-related requests as quickly as possible. Ensuring the protection of your information is our top priority and we are always committed to being there for you.
For more details, please visit our Terms and Conditions and Responsible Gaming pages.